Privacy Policy

Fioclouder.com (“Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our cloud server services (collectively, the “Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

We collect the following types of information:

a) Personal Information

  • Name

  • Email address

  • Phone number

  • Payment information (via secure third-party processor)

  • Company name (if applicable)

b) Technical Information

  • IP address

  • Browser type and version

  • Operating system

  • Device type

  • Access times and pages viewed

c) Usage Data

  • Log files

  • User activity on our platform

  • Support tickets or chat communications

d) Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and collect usage data. You can manage cookie preferences in your browser settings.

2. How We Use Your Information

We use your information to:

  • Provide and manage your cloud server account

  • Process payments and send billing notices

  • Communicate with you (support, updates, service-related notices)

  • Improve our Services, website, and customer support

  • Monitor usage to prevent fraud or abuse

  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal data. We may share information with:

  • Service providers: For payment processing, hosting, email delivery, analytics, and customer support

  • Legal authorities: If required to comply with legal obligations or to protect our rights

  • Business transfers: In case of a merger, acquisition, or asset sale, your data may be transferred

All third parties are contractually obligated to handle your data securely and only for the specified purposes.

4. Data Retention

We retain your data only for as long as necessary to provide our Services, comply with legal obligations, and enforce our policies. When no longer needed, your data will be securely deleted or anonymized.

5. Data Security

We use industry-standard security measures including encryption, secure servers, and access controls to protect your data. While we strive to protect your information, no system can be 100% secure, so we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights under data protection laws, including:

  • The right to access, update, or delete your personal data

  • The right to object to or restrict certain types of processing

  • The right to data portability

  • The right to withdraw consent (if processing is based on consent)

  • The right to lodge a complaint with a data protection authority

To exercise your rights, contact us at privacy@fioclouder.com.

7. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies separately.

8. Children’s Privacy

Our Services are not intended for children under 13 (or under 16 in the EU). We do not knowingly collect personal data from minors. If we become aware of such data, we will delete it immediately.

9. International Transfers

Your data may be stored and processed in countries outside your own, including countries that may not offer the same level of data protection. We ensure that appropriate safeguards are in place for such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or by posting a notice on our website. Continued use of the Services after changes indicates your acceptance.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

📧 privacy@fioclouder.com
🌐 https://www.fioclouder.com

By using Fioclouder.com, you consent to the collection and use of your information as described in this Privacy Policy.